NooTheme provides premium Joomla templates and number of Joomla extensions. Each of our items comes with earnest documentation. Please read carefully through our guide and follow step by step to create your website. After go through our documentation, you still meet any issues are not clear about any part, don’t hesitate to reach our support. We will assist you quickly with our whole-heart.
1. NooTheme Community Support Forum
If you cannot find what you are looking for from our document, it will be very helpful to ask for help from others in our forum. Feel free to access because we open the door to everyone at any time. All technical issues will be handled devotedly here. Try searching your issue first before starting a new topic since your query maybe already solved. You will also receive reply from forum admin within 24 hours, except weekend.
Visit our forum: http://www.nootheme.com/forum
Template Club for NooTheme Membership: htp://www.nootheme.com/forum/template-club.html
Themeforest Forum for anyone who purchase our templates on Themeforest: http://nootheme.com/forum/themeforest-support-forum.html
2. Ticket Support System
Our VIP support system is available at: http://support.nootheme.com/
We provide both live chat support (from 8:00 to 17:00 GMT+7) and ticket system.
For live chat support, simply click the Live Support tab. Our staff will connect to you in a few seconds.
Our VIP Ticket System is limited to Developer Membership only. All our tickets are solved within 24 hours (except weekend). Follow the instruction on the screen, you can easily submit a ticket and get the reply quickly.
3. How to get the purchase code for Themeforest customers
Customers, who buy our templates and extensions from themeforest.net, may not have an account yet. Please register for a free account on http://nootheme.com and access to our Themeforest support forum to get our quick support.
You will need to provide us your purchase code from Themeforest. To find your licence key/purchase code, please log into your ThemeForest account and go to your “Downloads” page.
Locate some of the NooTheme template you purchased in your “Downloads” list and click on the Download and next on the “License Certificate&purchase code” link in drop-down menu.
After you have downloaded the certificate, you can open it in a text editor such as Notepad and copy the Item Purchase Code.
4. Download free extensions
NooTheme provides 19+ free extensions for you to build up your website. Get them at: http://demos.nootheme.com/extensions/
5. For other products and discounts
Do you know that we sell all our products in the Nootheme Membeship packages, which start from just $39. Quickly check it out at: http://www.nootheme.com/pricing